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Booking

This screen is hotel’s overall booking reservation management, is used for tracking and filtering bookings come from a various channels (including OTA and Booking Engine)

1. Search Filter section (1)

Step 1: User can filter according to critiera as below:

  • Search by: confirmation code, guest name, number phone,…
  • Confirmation code: 
  • Channel: Booking Engine, Agoda, Booking.com…
  • Reservation status:
    • Confirmed
    • Cancelled by customer
    • Cancelled by hotel
    • Partial payment
    • Waiting for payment
  • Guest name / Phone number
  • Sync status:
    • Received,
    • Not yet received. 

Step 2: Click Search button (2) to display data in below table

2. View more drop list (3) select more options:

  • Customer’s phone number
  • Commission
  • Customer’s email
  • Nights
  • Net amount received
  • Payment collect
  • Price include commission
  • Rooms

3. Excel export button (4): to export data under excel file

4. Print button (5): print out the date 

5. Sync PMS (6):

  • 3 dot is geen: synced successfully 
  • 3 dot is grey: not yet synced successfully > click to report and sync with PMS

RESULT: bookings are synced successfully from CMS to PMS, they will be displayed in reservation list screen and have download icon in Full name column

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