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Report – Fix the revenue calculation for cancelled bookings in the reports

Enhancement: The revenue / payment / total-transaction statistics reports to fully recognize every transaction originating from bookings in No-show and Cancelled status. 

Scenario 1: A transaction was posted while the booking was active, then the booking changed to NO_SHOW/CANCELLED

Example: Booking code 26A02991 – Room number: Clara 100 posted service types: room service, cleaning service, FnB service – post to room, cancellation fee changed to cancelled 

The transaction remains in the reports:

  1. Hotel revenue detail report: After NA process

  1.  Revenue exclude tax: After NA process

  1. Revenue include tax: After NA process

  1. Night audit report: After NA process

  1. Total transaction report: Search by posted date and Transaction date 

Scenario 2: A transaction was posted while the booking was active, then transferred/routed to another booking (can be dummy room) and the booking changed to NO_SHOW/CANCELLED

Example: Booking code 26A02990- Room number: Clara 201 posted service types: room service, cleaning service, FnB service – post to room, room charge, Special included room charge, Special service and transferred to Dummy room (BK code: 26A02992) then changed Dummy room into cancelled 

The transaction remains in the reports:

  1. Hotel revenue detail report: After NA process

  1.  Revenue exclude tax: After NA process

  1. Revenue include tax: After NA process

  1. Night audit report: After NA process

  1. Total transaction report: Search by posted date and Transaction date 

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