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Housekeeping service

1. Add housekeeping service

Step 1: Locate the booking you want to add housekeeping services, then click the Detail button (1).

Step 2: Go to the Folio tab. Click the Add more button (2), select Post housekeeping services (3), and the Post housekeeping services popup will appear.

Step 3: On the Post housekeeping services popup, choose the service type (4), such as Cleaning fee, Laundry Express, Minibar…

Step 4: You can use the search box (5) to find the desired service by entering a keyword. Then, update the price, quantity, and other details for the service (6), including the invoice information (7).

Step 5: Finalize and save your changes

  • Click the Cancel button (8) to discard any changes made and return to the previous screen without saving. This action will not affect any existing data.
  • Click the Save and new button (9) to save the changes, the Post housekeeping services popup will remain open with reset data. This is useful if you want to add multiple services without closing the popup.
  • Click the Save button (10) to save the changes. The Post housekeeping services popup will be closed.

2. View housekeeping service details

Step 1: Under the Folio tab, check the checkbox for the housekeeping service (1), then click the Proceed button (2) and select View housekeeping service details (3).

Step 2: The Details popup will appear, allowing you to view the housekeeping service information. To close the popup, click the Close button (4).

3. Edit the housekeeping service

Step 1: Under the Folio tab, check the checkbox for the housekeeping service (1), then click the Proceed button (2) and select Edit housekeeping service (3).


Step 2: The Edit housekeeping service popup will appear, allowing you to edit the housekeeping service information. 

Step 3: You can use the search box (4) to find the desired service by entering a keyword. Then, update the price, quantity, and other service details (5), or adjust the invoice information (6) if necessary.

Step 4: Finalize and save your changes

  • Click the Cancel button (7) to discard any changes, the popup is closed.
  • Click the Save button (8) to save the changes. The Post housekeeping services popup will be closed.

4. Void the housekeeping service
Step 1: Under the Folio tab, check the checkbox for the housekeeping service (1), then click the Proceed button (2) and select Void item (3).

Step 2: On the Confirm popup, enter your username and password. Then click the Confirm button (4).

Step 3: On the Void Reason popup, select the reason for voiding the housekeeping service (5).

Step 4: Enter the reason details (6), then click the Confirm button (7).

Result: The housekeeping service selected for voiding in Step 1 will be removed from the table.

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