1. Add Payment policy

Step 1: Click Add button to add a new Payment policy

Step 2: Fulfill Payment policy information: 

• Policy name
• Description
• Payment required upon booking: Select “Yes” radio mean “Request guest to proceed payment on booking date” 

      => Information fields of Condition section will:

• How much payment did the guest make on the day of booking?

• Night rate: Requires the user to enter the number of nights to pay; Valid values ​​are positive integers in the range 0 < y <= 10
• %booking: Requires the user to enter a percentage of the total room rate; Valid values ​​are positive integers in the range 0 < y <= 100
• Price: Requires the user to enter the amount to be paid; Valid values ​​are positive integers y >= 0.

• When does the guest make the payment for the remaining amount?
• Select “Before check-out date”: Requires the user to enter the number of dates; Valid values ​​are positive integers x > 0. Maximum string length 3 characters, NULL is not allowed.

• Select “On the check-out date”.

• Payment required upon booking: Select “Yes” radio means “Allow user to select the time to proceed the payment”

      => Information fields of Condition section will:

•  When does the guest make payment?
• Select “Before check-out date” or “Before the check-out date”: Requires the user to enter the number of dates; Valid values ​​are positive integers x > 0. Maximum string length 3 characters, NULL is not allowed.

• Select “On the booking date”, “On the check-in date”

• Select “On the check-out date”: No display 2 droplists “How much payment did the guest make on the day of booking?” and “When does the guest make the payment for the remaining amount?”
• How much payment did the guest make on the day of booking?

• Night rate: Requires the user to enter the number of nights to pay; Valid values ​​are positive integers in the range 0 < y <= 10
• %booking: Requires the user to enter a percentage of the total room rate; Valid values ​​are positive integers in the range 0 < y <= 100
• Price: Requires the user to enter the amount to be paid; Valid values ​​are positive integers y > 0.

• When does the guest make the payment for the remaining amount?

• Select “Before check-out date” or “Before the check-out date”: Requires the user to enter the number of dates; Valid values ​​are positive integers x > 0. Maximum string length 4 characters, NULL is not allowed.
• Select “On the check-in date” or “On the check-out date”
• For what set period does the cancellation policy apply?
• Always 
• Periods 
• When does the cancellation policy apply?

• Always 
• Periods 

• Policy summary: Displays policy description information automatically when the client performs configuration.

Step 3: SAVE 

Step 4: The new created policy will display in left table, witch toggle and choose Yes to activate 

2. Select display PAYMENT policy with rate plan on BE 

Nagivation: Config > Currency > Rate Plan

Step 1: Search in bar or scroll down in table to find then select Rate plan 

Step 2: Click the Add PAYMENT policy button to show pop up of active cancellation policies list > Click Add Policy to choose > Save 

RESULT: On BE chanel, the PAYMENT policy information will displayed on that rate plan.

NOTE: When the user selects a rate plan on the Choose room screen on BE, only allowed to select a rate plan that is the same as the Payment policy and Cancellation policy.

For example: there are 3 Rate plans R1, R2, R3 and there is 1 Payment policy (P1) and 2 Cancellation policies (C1, C2). In which:

R1 and R3 are configured to apply the P1xC1 policy

R2 is configured to apply the P1xC2 policy

→ There are the following cases:

If the user selects R1 → The “Select” and “Book now” buttons of R2 are disabled, the “Select” and “Book now” buttons of R3 are enabled. In the “Hotel’s policy” section on the “Booking confirmation” email form, the common Cancellation policy and Payment policy of Rate plan R1/ R3 will be displayed

If the user selects R2 → The “Select” and “Book now” buttons of R1 and R3 are disabled. In the “Hotel’s policy” section on the “Booking confirmation” email form, the Cancellation policy and Payment policy of Rate plan R2 will be displayed.