Step 1: Under the Folio tab, check the checkbox for the housekeeping service (1), then click the Proceed button (2) and select Void item (3).

Step 2: On the Confirm popup, enter your username and password. Then click the Confirm button (4).

Step 3: On the Void Reason popup, select the reason for voiding the housekeeping service (5).

Step 4: Enter the reason details (6), then click the Confirm button (7).

Result: The housekeeping service selected for voiding in Step 1 will be removed from the table.

Note:

• Cannot void the Room Charge.
• Voided transactions will automatically be moved to the “V” page of the Folio.
• The system does not allow users to perform functions such as Transfer, Split, Edit, or Void on the “V” page of the Folio.
• Voiding a service is not allowed if the service has been night audited or if the booking has been checked out.

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